Refund Policy

Last updated: September 29, 2026

We want you to be able to try SlothTube with confidence. This policy applies to paid plans (Plus and Pro) bought through our payment provider, Paddle.

14-day refund

If you are not satisfied, you can request a full refund within 14 days of purchase, for the first payment of a subscription. We do not need a reason.

Renewals

Subscriptions renew automatically. To avoid being charged for the next period, cancel before the renewal date. If you were charged for a renewal by mistake, contact us within 14 days of that charge and we will review it.

How to request a refund

• Email support@slothtube.net from your account email with the subject "Refund", or
• use the order confirmation email from Paddle to contact Paddle directly.

We aim to answer within 3 business days. Refunds are returned to the original payment method and can take several days to appear.

After a refund

When a refund is made, your subscription ends and your account returns to the Free plan. Credits from the refunded plan are removed.

Cancelling

You can cancel any time from Manage Subscription in the extension. You keep your plan until the end of the period you already paid for; cancelling alone does not trigger a refund outside the 14-day window.

Your legal rights

Nothing in this policy limits any right you have under the consumer laws of your country.